Forum Discussion

Reel Rookie

8 months ago

Solved

Model 4802X will not turn on

I have unplugged and plugged back in and the 4802X will blink three times then shuts off when it is attempted to turn on with the remote.

Please advise how to fix - i have cycled the machine 4 times.

Thank you

TV & Player Setup

RokuRiamie-D
8 months ago
Hi Joseph12,

Welcome to the Roku Community!

We are pleased to have you here sharing your issue about the Roku Ultra 4802X that is not turning on. We appreciate the troubleshooting steps that you have taken to fix the issue.

Let's see if this will work for you.

Try to plug in the Roku device to another power outlet.

Ensure that the cables are firmly connected.

You can also try connecting it to another TV if it's available.

We recommend you try these troubleshooting steps, and we look forward to your response.

Regards,
Riamie

RokuRiamie-D
Community Moderator
8 months ago
Hi Joseph12,

Welcome to the Roku Community!

We are pleased to have you here sharing your issue about the Roku Ultra 4802X that is not turning on. We appreciate the troubleshooting steps that you have taken to fix the issue.

Let's see if this will work for you.

Try to plug in the Roku device to another power outlet.

Ensure that the cables are firmly connected.

You can also try connecting it to another TV if it's available.

We recommend you try these troubleshooting steps, and we look forward to your response.

Regards,
Riamie
- Joseph12
  Reel Rookie
  8 months ago
  Thank you - yes I was able to attach to another TV and it worked - so that was good - but when I reconnected it to the tv it was originally set up on I have the same issue continuing. Is there something I need to do while it is connected to the other TV set?
  Joseph
  - renojim
    Community Streaming Expert
    8 months ago
    Joseph12, try unplugging the power from the TV for a minute or so. Sometimes it's the TV that has to be restarted.