Forum Discussion

4 Replies

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator

    Hi, chichihippo.

    Greetings from the Roku Community!

    We appreciate you letting us know that you're having this issue. We'd like to know more about this.

    May we know when did you encounter this issue? Also, what troubleshooting steps have you taken?

    We'll wait for your response.

    Thanks,
    The Roku Community Team

    • chichihippo's avatar
      chichihippo
      Newbie

      I attempted the solutions mentioned in this thread. The icon appears when the Roku is first powered on and then disappears almost immediately.

      • RokuReynan-L's avatar
        RokuReynan-L
        Retired Moderator

        Hi, chichihippo.

        Thanks for getting back to us! 

        Have you tried to update the software of your device? Also, could you please send us a photo for reference?

        We'll wait for your response.

        Thanks,
        The Roku Community Team