Forum Discussion
Dear Roku:
You have a bunch of hardcore users in your community. I'd second the request to ASK US FIRST!!! Post a **bleep** message stating: "HEY GUYS, WHAT DO YOU THINK OF THIS???". You will get a lot of honest feedback. You might even get clues to building new features the competition doesn't even have yet. You don't need to spend stupids on controlled focus groups paid to give you an answer you already want and we don't... The community server costs are already covered, SO YOU CAN ASK FOR FREE!!!
!!!WHAT A DEAL!!!
And I agree with the guy above, someone needs to be fired over this. Someone taking away such an obvious and needed feature has no business leading this company into the future. History has proven that they ALWAYS lead everyone into the ground.
And let me also add, I'm evaluating Roku with an Express+. The remote control is less than primitive (the only remote control I have without numbers is my window AC). I don't have any "voice" features... and I hate the idea of voice remote to begin with (privacy and battery). I change the channel over the network in dev mode... and few people would tolerate this. I don't have a cell phone right now because voice quality sucks... but since I'm cutting the cord soon, I may be forced... but I don't like the future idea of having my "maybe" phone around just to watch TV.
"The Roku Channel" has several sub-channels I'm starting to watch... BUT THE ORGANIZATION IS A COMPLETE AND TOTAL MESS! It is very unpleasant to navigate... especially using a remote without numbers. If I'm navigating at the close of one episode on one channel and trying to get to another episode starting right now on another channel, IT IS AN EPIC FAIL! I'm sure there are many others with an Express+ or older models who feel the same way. (On TRC's home screen, there really needs to be a "Jump To Channel Number" entry box at the top of the screen for quick navigation.)
Did nobody in the dev team bring this up? TRC has been around for a handfull of years now. Maybe it wasn't a big deal at the start with only a few channels, but with a FEW HUNDRED, it is a big problem that is quite obvious.
Don't get me started about trying to find my "Favorites" list.