Forum Discussion
I hope they fix this. I do not know whether to go up or down now to find the channel I want to watch
- jbridgeman3 years agoNewbie
I absolutely hate what has happened! Not having the channel numbers to identify what network you are watching is ridiculous! Now I have to sort by category for a quicker way to get to the program channel I watch on a regular basis. Having to read the names of the networks is time consuming, especially when a program is about to start and you've got to scroll through listings, one by one!! PLEASE RETURN THEM TO THE CHANNEL GUIDE ASAP!!!
- randy82453 years agoBinge Watcher
I agree with everyone else here. This is a terrible update. The channel guide does nothing but causes grief to anyone who uses it now without the numbers on the channels. You have no idea whether you need to go up or down to find a channel.
Even the news section is screwed up now with the weather stations not being grouped together. Even the main news stations like nbc, abc, cbs, newsmax, live now, oan all scattered about. It's freaking ridiculous and not intuitive at all. What a pain to change channels now.
Change it back or make it less aggravating to change channels for Pete's sake.
- Matt4583 years agoReel Rookie
This change is absolutely awful! Where is the Numbers list?
- RokuJanadeeK3 years agoRetired Moderator
Hi Community Users,
We understand and hear your sentiments regarding this concern. We apologize for the inconvenience this has brought. As mentioned, we assure you that we'll let our team know about this. Your feedback is highly appreciated.
Thank you for your patience and understanding for the time being.
Sincerely,
Janadee
- RokuERey3 years agoRetired Moderator
Hi Community users,
Welcome, and thanks for flagging us about this. We have reported this to the appropriate Roku team for further review.
Thanks for your feedback.
Regards,
Rey
- Domino19683 years agoReel Rookie
Who in Roku's development team thought it would be a good idea to not have the channel numbers? Does Roku not have a user preference database from ACTUAL USERS that would give them an idea for what changes are needed/wanted?
- Domino19682 years agoReel Rookie
Hallelujah!!! The channel numbers are back. Roku, can we please keep it that way?!!!
- jjFlorida2 years agoNewbie
4 WEEKS ago you said this would be fixed!!! We will NEVER buy another roku again and we tell our friends about how **bleep** this tv is! Lesson learned!
- btonsick2 years agoBinge Watcher
Dear Roku support team,
The issues surfaced weeks ago, relating to the missing channel numbers, were sent to the support team to be addressed. Were they? Do we have an update? Perhaps you could "throw us a bone?" Its my hope the issue will be resolved and/or addressed to the community to lend comfort our concerns are heard and actually being reviewed. "They're are plenty of other options out there"