Not sure what I did or Roku did, but I no longer have the channel 'numbers' on the Roku guide. For example, the NFL channel used to show 211 included with the logo. Each channel had a number associated with it making it easier to scan/scroll through my favorites to get to what I was looking for without reading each logo.
Hallelujah!!! The channel numbers are back. Roku, can we please keep it that way?!!!
I noticed the same thing this morning on my Ultra 4660 (OS 12.0). On my RokuTV (OS 12.5), I still have channel numbers for the LiveTV streaming channels on the Roku Channel.
Looks like Roku is updating the Roku Channel LiveTV Guide to provide for the removal of channel numbers. (https://www.roku.com/blog/os-12-5), so will just start pushing it to devices. (thanks to renojim for pointing this out in another thread).
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Don't really care for this unnumbered list as it is actually more unorganized. (supposedly 12.5 will allow user to personalize/order your streaming channels, but of course has not yet been implemented. Roku is infamous for pushing only half of a feature on release). If you want to switch channels using Voice Remote, you now need to know the "Channel Name". When saying the Channel Name, a submenu pops up asking whether to switch to the Chanel Name on LiveTV or install the Channel Name standalone chanel/app. Prior to this, you only needed to say the "Channel Number" into the Voice Remote and the channel automatically switched to said "Channel Number".
Can no longer simply share with someone where a channel is located by number. Now need to tell them "between channel A and channel B". Does not help that the Categories section on left is also incomplete and missing channels that should be included in the selected Category.
Not an improvement in my opinion.
Agreed. …And, given that Roku station advertisers cite their channel numbers within their commercials (presumably to have made it easier for viewers to find their stations and stream their media), it seems their commercials will need to be changed/updated, along with their approach toward helping us tune into their channels (to build viewership). </just_thoughts>
Even Roku advertises upcoming shows always including the channel number and showing what number to go to. How can I go back to an older update and have channel numbers displayed again? It's taking Roku way too long to get the bugs out. They need a link we can click on to reverse this buggy update.
I totally agree! It’s so frustrating that not only now are there no number channels but the channels are no longer categorized like they used to be and I cannot even find cooking shows anymore. It appears that a lot of the shows I used to watch, home-improvement shows, etc. are gone. Some of the movie channels. It’s so unorganized. It was way better the way it was before. And I would recommend some sort of a back button so that you don’t always have to scroll through every number to find what you’re looking for. Or maybe not a back button but a remote that has the ability to put numbers in so you can put the channel number you’re looking for . I guess, if they were still channel numbers… Very frustrating the way it is now. For an update, they made it worse.
Yes! Please! Give us the channel numbers back to start. Then later offer a remote with the capability to enter a specific channel number. Roku keeps making unnecessary changes that make things inconvenient for us.
Looks like this is a known feature that is being enabled. It's mentioned in one of the changes in OS 12.5. Now that it has rolled out to most users, Roku is now enabling various features.
So removing functionality is considered to be a feature... Ugh. Who makes these decisions?
I hope they fix this. I do not know whether to go up or down now to find the channel I want to watch
I absolutely hate what has happened! Not having the channel numbers to identify what network you are watching is ridiculous! Now I have to sort by category for a quicker way to get to the program channel I watch on a regular basis. Having to read the names of the networks is time consuming, especially when a program is about to start and you've got to scroll through listings, one by one!! PLEASE RETURN THEM TO THE CHANNEL GUIDE ASAP!!!
I agree with everyone else here. This is a terrible update. The channel guide does nothing but causes grief to anyone who uses it now without the numbers on the channels. You have no idea whether you need to go up or down to find a channel.
Even the news section is screwed up now with the weather stations not being grouped together. Even the main news stations like nbc, abc, cbs, newsmax, live now, oan all scattered about. It's freaking ridiculous and not intuitive at all. What a pain to change channels now.
Change it back or make it less aggravating to change channels for Pete's sake.
This change is absolutely awful! Where is the Numbers list?
Hi Community Users,
We understand and hear your sentiments regarding this concern. We apologize for the inconvenience this has brought. As mentioned, we assure you that we'll let our team know about this. Your feedback is highly appreciated.
Thank you for your patience and understanding for the time being.
Sincerely,
Janadee
Hi Community users,
Welcome, and thanks for flagging us about this. We have reported this to the appropriate Roku team for further review.
Thanks for your feedback.
Regards,
Rey
Who in Roku's development team thought it would be a good idea to not have the channel numbers? Does Roku not have a user preference database from ACTUAL USERS that would give them an idea for what changes are needed/wanted?
I woke up this morning to turn on my news and all of the channel numbers are going on roku. What's up with this?
Looking for answers as well..........glad to hear its not only me.
Same here. After over 1 hour chatting with Roku they tell me the latest update removed channel numbers. I'm not happy and was told a fix is in the works. I don't know what time frame that means but I'm not holding my breath. ☹
I just did the same thing I used the voice command and after that the numbers were gone and I would like to have them back I just don't get it If something is working why mess with it
I complained - for all the good it will do - and got this response
"I can understand your concern Timothy , Many customers have reported the same and the issue has been escalated to the back end engineering team. the issue will be taken care by them and will be resolved swiftly."
Not holding my breath
My channel numbers are missing also, as well as some of the live channels I watch. I am being forced to go to another way to watch live TV and not use Roku. Roku is forcing me to use another way to access TV.
It would nice to have the numbers back so add to favorites.
I have noticed there are two ways to access the live guide. If you go through The Roku Channel app, there are no numbers. But, there is also a "Live TV on The Roku Channel" app you can add. So far, that still has numbers.
https://channelstore.roku.com/details/1ac1f6c4b2a10445e55c6fca4f14d064/live-tv-on-the-roku-channel
For favorites, just hit the asterisk key in the guide to add or remove a channel. You can even hide a channel. Outside the guide, it pops up a menu where you can manage all channels or favorites.
I just added Live TV on the Roku Channel and numbers are missing there as well.
If know the channel number and you a smartphone Roku app you can inter the the number on phone and channel comes up on the TV. Till Roku fixs the problem.
smithdoor wrote:If know the channel number and you a smartphone Roku app you can inter the the number on phone and channel comes up on the TV. Till Roku fixs the problem.
Been doing the same using Remoku. Forgot about the Roku mobile app keyboard. 👍
I have a thread with channel numbers for the Roku LiveTV posted at https://community.roku.com/t5/Channels-viewing/Roku-Channel-Live-TV-Guide-List-Reference-List/m-p/782468#M110798 if anyone needs the old channel number locations.
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I am hoping Roku reverses/postpones the build decision to remove the channel numbers from the Guide. It is quite chaotic and unorganized as it currently sits.
Why? Who's idea was it to remove channel numbers? I knew the channels I wanted to watch by the numbers. Now I guess I'm supposed to just scroll till I find something. Well if that was the idea then it was a bad one because you just lost a customer. I'll pay for Sling and reloaded the Pluto TV app. So good by Roku, I'll never watch it again. Oh, the person with that great idea to remove channel numbers should be FIRED!
Dear Roku:
You have a bunch of hardcore users in your community. I'd second the request to ASK US FIRST!!! Post a **bleep** message stating: "HEY GUYS, WHAT DO YOU THINK OF THIS???". You will get a lot of honest feedback. You might even get clues to building new features the competition doesn't even have yet. You don't need to spend stupids on controlled focus groups paid to give you an answer you already want and we don't... The community server costs are already covered, SO YOU CAN ASK FOR FREE!!!
!!!WHAT A DEAL!!!
And I agree with the guy above, someone needs to be fired over this. Someone taking away such an obvious and needed feature has no business leading this company into the future. History has proven that they ALWAYS lead everyone into the ground.
And let me also add, I'm evaluating Roku with an Express+. The remote control is less than primitive (the only remote control I have without numbers is my window AC). I don't have any "voice" features... and I hate the idea of voice remote to begin with (privacy and battery). I change the channel over the network in dev mode... and few people would tolerate this. I don't have a cell phone right now because voice quality sucks... but since I'm cutting the cord soon, I may be forced... but I don't like the future idea of having my "maybe" phone around just to watch TV.
"The Roku Channel" has several sub-channels I'm starting to watch... BUT THE ORGANIZATION IS A COMPLETE AND TOTAL MESS! It is very unpleasant to navigate... especially using a remote without numbers. If I'm navigating at the close of one episode on one channel and trying to get to another episode starting right now on another channel, IT IS AN EPIC FAIL! I'm sure there are many others with an Express+ or older models who feel the same way. (On TRC's home screen, there really needs to be a "Jump To Channel Number" entry box at the top of the screen for quick navigation.)
Did nobody in the dev team bring this up? TRC has been around for a handfull of years now. Maybe it wasn't a big deal at the start with only a few channels, but with a FEW HUNDRED, it is a big problem that is quite obvious.
Don't get me started about trying to find my "Favorites" list.
Actually, this would be a great idea if it were a 1 person television. But when there is more than 1 watching, it's a pain to search for something interesting for someone else to watch. Just scroll, scroll, scroll. I have my favs... boom they are right there. But the 600s are games, the 400s are the Grandkid. Much easier to have the numbers available. 500s my true crime and mysteries. 700s are my choice of Zombie/Disaster movies. Oh except for the 311 I think... classic horror movies. I'm really hoping that whom ever made this concept a "Thing" isn't living single in their Mom's basement.
Just checked my two Roku's and the numbers are still there.
