Forum Discussion

Loramonique's avatar
Loramonique
Newbie
3 years ago
Solved

Microphone use for volley TV.....jeopardy, wheel of fortune, etc

I'm supposed to be able to interact over my microphone to play certain games.

I'm pressing the microphone icon on the remote, I'm getting the screen change to awaiting microphone, but only getting error messages that I'm not being heard.

Help?

remotes
  • RokuCarly's avatar
    RokuCarly
    3 years ago

    Hi Loramonique!

    Welcome to the Roku Community. 

    We see that you're having a trouble using your Roku voice remote. No worries, we're here to provide you the best resolution.

    While using your voice remote, make sure to press and hold the voice button and say a command. As soon as you release the button, your streaming device will carry out your request. You can also check this article for further details: How to use voice to search and control your Roku streaming device

    Best regards,

    Carly

13 Replies

  • rylerave71's avatar
    rylerave71
    Channel Surfer
    3 years ago

    That would be because Volley app designers are complete garbage...Then need to send them back to school for a lot more training...don't waste your money. What a joke they are...They will never fix it, and/or insist on you trying to buy newer Roku devices first...a scam perpetuated by even bigger app design morons.

      • rylerave71's avatar
        rylerave71
        Channel Surfer
        3 years ago

        Good point...I'm sorry....hey, look at me admitting **bleep**.

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    3 years ago

    Hi Loramonique!

    Welcome to the Roku Community. 

    We see that you're having a trouble using your Roku voice remote. No worries, we're here to provide you the best resolution.

    While using your voice remote, make sure to press and hold the voice button and say a command. As soon as you release the button, your streaming device will carry out your request. You can also check this article for further details: How to use voice to search and control your Roku streaming device

    Best regards,

    Carly

    • rylerave71's avatar
      rylerave71
      Channel Surfer
      3 years ago

      That doesn't work at all...what terrible advice you gave....I say "Sports for $200" and your retarded app sends me to a sports channel...lol...you all are really bad at your job...I'm laughing, but it is truly sad.  

    • Boatright2211's avatar
      Boatright2211
      Newbie
      3 years ago

      Tried this. It doesn’t work. The remote hears me but does not interact with the volley app…

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        3 years ago

        Hi Boatright2211,

        Welcome to the Roku Community!

        Does this issue only happen when trying to access that specific channel? Have you tried using voice search on a different platform to see if the issue persists?

        Let us know what you find out so that we can work on further troubleshooting.

        Best regards,

        Rey

    • AccaWabba's avatar
      AccaWabba
      Newbie
      3 years ago

      I am using the microphone on the mobile Roku app since my remote does not have mic capabilities. However, when I speak into the mic it is being received as a typical voice command instead of interacting with the Volley app. Is there a fix for that? Or am I doing something wrong?

      • BigTerry's avatar
        BigTerry
        Reel Rookie
        3 years ago

        I myself have tried the app after my remote failed to work and the app also did not work as advertised