I am trying to set up my roku express. The menu screen is too large to see. I have adjusted multiple settings on the TV with no change to the siz
Had the same problem and solved it by going to settings, selecting display screen, removing the 1080 option and replacing it with the 720 (smaller scale) and confirm
I have the same problem, can anyone help?
I am trying to install my brand new Roku Express and the image its so zoomed in I cannot follow anything on the screen. Its not a TV issues I tried everything and I also checked my old Now Tv box and works, wonder why this brand new device its not working? Also where is the customer support phone number or live chat please? Thanks, Elena
Had the same problem and solved it by going to settings, selecting display screen, removing the 1080 option and replacing it with the 720 (smaller scale) and confirm
Do you know how to remove blue menu options from screen. It goes away and comes back in a few minutes
Blue menu options? Can you post a picture?
... screen is too wide and some words are cutoff at edges for me too after just setting up new device, my old Roku 3 in new house. Didn't have this problem at old house when I set it up. Tried "Display" in Roku Settings, selected automatic. Didn't help. Tried switching both 720 and 1080 resolution. Didn't help.
Someone said in TV setttings, to change from wide to normal. But I don't have cable, just Roku. So when I go to TV as "Source," it's just static, black and white, screen...no signal without cable connection. Can't get to TV settings any other way that I know of. Any ideas?
You don't need to change inputs on the TV. You just need to use whatever settings your TV has to control the picture format of the input with the Roku attached. Exactly what button you press for that varies from one TV to the next. Besides an extensive menu of settings, some TVs also have a button that directly cycles through zoom/stretch-type options.
By the way, on some TVs, this setting controls all inputs at once, and on others, only the current input, so make sure the Roku is the current input when you adjust it.
I tried this and it did not work. My tv is also on standard. It still did not work any suggestions?
Hi racerx500
Thanks for your post.
We have received several reports of similar issues being resolved by adjusting the TV settings or the display type on their Roku devices. Have you tried these steps already? If not, we suggest giving them a try as they may resolve the issue for you.
To adjust your TV settings, you can refer to your TV's user manual or consult with the manufacturer for specific instructions.
To adjust the display type on your Roku device, you can see more here: How to change the display type on your Roku streaming player
Please let us know if these steps helped or if you need further assistance.
Regards,
Nimfa
