Media option missing from Roku app

Hi, Community users!

We appreciate you for bringing this to our attention. 

Worry no more, as we will be asking for additional reinforcement from our Engineering team for further review. We will coordinate with them to figure out why the Media option is currently unavailable on some of the smartphones. 

To users who are experiencing the same concern, kindly provide us with the current software version of your Roku streaming device to which your mobile app is connected. You can find it under Settings > System > About. In addition, provide us with the firmware version or the current build version of the Roku mobile app on both your iPhone and Android phones.

We'll be looking forward to your responses as we are more than eager to find you the best course of action. Also, to those who have already provided their information, rest assured that we have forwarded these to our Engineering team. 

Best regards,
Carly

A warm welcome here in the Roku Community, Ordie82!

We appreciate your feedback and sincerely regret any inconvenience this may have caused you. 

Please be aware that you can screen mirror your Android phone on your Roku player by following the instructions provided by our Support article How to screen mirror your Android phone to your Roku streaming device.

Also, to know more about How to cast apps like YouTube or Netflix from your phone to a TV, you can visit our support article with regards to that.

Let us know how it goes and we'll continue assisting you from there. Hope this helps!

Best regards,
Carly

Hi DT420920,

Thanks for getting in touch, and welcome to the Roku Community!

Please be advised that this feature is no longer available on the Roku Mobile app platform anymore. You can still use screen mirroring and AirPlay as an alternative.

You can refer to our Support page below for more information:

1. How to use screen mirroring with your Android™ or Windows® device
2. How to use AirPlay and HomeKit with your Roku streaming device

Thanks,
Rey