Forum Discussion

New2roq's avatar
New2roq
Reel Rookie
2 years ago
Solved

Lost remote in move and dont know which remote to buy

While moving we lost the remote to my 4k+ device. I do not recall the old wifi information, but may possibly be able to find it. Nonetheless, I would like to purchase a new remote to use. Is this going to be able to control my device on this new wifi? Which remote do I have to buy? It's confusing to me as to which I need. 

remotes
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Thanks for the confirmation, New2roq.

    In addition to what our Roku streaming expert provided above, we highly suggest purchasing a Roku Voice Remote which works well with your Roku Express 4K+.

    This remote also works well with your Roku Express 4K+:

    • Roku Voice Remote Pro:  This remote control is rechargeable, so you won't have to search for batteries. You can use voice commands to control your streaming from a distance, and there's a feature to help you find a lost remote. There's also a headphone jack, allowing you to listen without disturbing others, and shortcut buttons for quick access to your favorite channels.
    • Roku Voice Remote Pro (2nd Edition): This is our newest rechargeable Roku remote. It features backlit buttons, making it easier to navigate in low-light conditions, ideal for movie nights. Plus, it has 50% more rechargeable battery life than the Voice Remote Pro, with USB-C charging that typically lasts three months per charge. It also includes a quick launch button for easy access to live TV, favorite apps, and settings like closed captioning.

    I hope you find this information helpful!

    Best regards,
    Carly

4 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 years ago

    New2roq -

    If your "4k+ device" is a Roku Streaming Stick model (male HDMI plug at one end) it requires a Roku Voice Remote. It can use any of the 3 available Voice Remote models. 

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        2 years ago

        Thanks for the confirmation, New2roq.

        In addition to what our Roku streaming expert provided above, we highly suggest purchasing a Roku Voice Remote which works well with your Roku Express 4K+.

        This remote also works well with your Roku Express 4K+:

        • Roku Voice Remote Pro:  This remote control is rechargeable, so you won't have to search for batteries. You can use voice commands to control your streaming from a distance, and there's a feature to help you find a lost remote. There's also a headphone jack, allowing you to listen without disturbing others, and shortcut buttons for quick access to your favorite channels.
        • Roku Voice Remote Pro (2nd Edition): This is our newest rechargeable Roku remote. It features backlit buttons, making it easier to navigate in low-light conditions, ideal for movie nights. Plus, it has 50% more rechargeable battery life than the Voice Remote Pro, with USB-C charging that typically lasts three months per charge. It also includes a quick launch button for easy access to live TV, favorite apps, and settings like closed captioning.

        I hope you find this information helpful!

        Best regards,
        Carly