Forum Discussion

Willyprobertson's avatar
Willyprobertson
Newbie
10 months ago
Solved

Local channel disappeared last week on Paramount Plus

Why my local channels disappeared on Roku TV Paramount Plus was working for 3 years now it's not picking up a Texas Station redid the ZIP code no help restarted TV no help still picking up Texas Station don't understand I want to throw the thing in the ditch

TV & Player Setup
  • RokuJohnB's avatar
    RokuJohnB
    10 months ago

    Welcome to the Roku Community, Willyprobertson!

    Thanks for letting us know about the issue you are having with the Paramount Plus since the local channels are gone. We appreciate the troubleshooting steps you've taken so far.

    After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.

    Please let us know if there's anything else that we can do to assist you.

    Regards,
    John

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    10 months ago

    Welcome to the Roku Community, Willyprobertson!

    Thanks for letting us know about the issue you are having with the Paramount Plus since the local channels are gone. We appreciate the troubleshooting steps you've taken so far.

    After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.

    Please let us know if there's anything else that we can do to assist you.

    Regards,
    John