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koltyn's avatar
koltyn
Newbie
3 years ago
Solved

Live TV time is 15 minutes behind actual time

Sometime over the last 3 weeks or so my Live TV display time drifts and loses time. If I reboot the TCL TV the time syncs up again. I rebooted it probably 5 days ago when I first noticed the time drift and it resolved itself. Right now it is about 15 minutes behind the actual time. All other apps that I use display the correct time. I’m running version 12 of the Roku software. If this is a known problem I’ve just overlooked where it might be documented.

  • RokuTakashi's avatar
    RokuTakashi
    3 years ago

    Hi koltyn,

    A warm welcome to the Roku Community!

    Thanks for letting us know about this behavior you've experienced. We want to help. We recommend to perform a system restart by navigating to  restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).

    Let us know how this works.

    All the best,
    Kash

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    3 years ago

    Hi koltyn,

    A warm welcome to the Roku Community!

    Thanks for letting us know about this behavior you've experienced. We want to help. We recommend to perform a system restart by navigating to  restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).

    Let us know how this works.

    All the best,
    Kash