Forum Discussion

stnman26's avatar
stnman26
Newbie
8 months ago

Live Tv error. An error prevented Live TV from working correctly. Have done a software update

Live TV will appear on the Home page in the app box but will not go on the larger screen

3 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    8 months ago

    Hey stnman26,

    Greetings from the Roku Community!

    We want to investigate further this problem that you had further. Could you share a photo or video clip with us?

    We'll wait for your response.

    Thanks,
    The Roku Community Team

    • c_iven's avatar
      c_iven
      Newbie
      6 months ago

      Hi there,

       

      I am having the same issue.  I performed the steps as instructed below but the issue remains. 

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        6 months ago

        Hi, c_iven 

        Welcome!

        I understand the issue you've encountered when streaming on Live TV, and I'm here to help.

        Let's perform the steps below:

        System Restart

        To perform a system restart on a Roku device, navigate to Settings > System > Power > System Restart

        For more troubleshooting guides, visit this support article on How to solve issues when streaming.

        Hope this helps.

        Thanks,

        Roku Community Team