Forum Discussion

Bodge23's avatar
Bodge23
Channel Surfer
9 months ago
Solved

Live TV Channels Missing Again

This keeps on happening after contacting customer services. It gets sorted only for the same issue to keep happening.

Please sort this issue out once and for all I've had no live TV channels for a week after coming home from holiday.

  • Hi Bodge23,

    Greetings from the Roku Community!

    We understand that you are still having issues with the missing LiveTV channels.

    In this case, we recommend navigating to Home > Settings > TV inputs > Live TV > Manage Channels > Manage all Channels > (Checked Hide Streaming Channels). To see if it helps to resolve the issue.

    Please keep us posted on what you find out, and we'll continue assisting you from there.

    All the best,
    Chel

1 Reply

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi Bodge23,

    Greetings from the Roku Community!

    We understand that you are still having issues with the missing LiveTV channels.

    In this case, we recommend navigating to Home > Settings > TV inputs > Live TV > Manage Channels > Manage all Channels > (Checked Hide Streaming Channels). To see if it helps to resolve the issue.

    Please keep us posted on what you find out, and we'll continue assisting you from there.

    All the best,
    Chel