Forum Discussion
RokuJohnB
6 months agoCommunity Moderator
Hi livingretro79,
Welcome to the Roku Community!
Thanks for letting us know about this issue. We appreciate the troubleshooting steps you have taken so far. We want to gather more details regarding this concern.
Can you please provide the following information below?
- Do you have an external device currently plugged in at the back of your Television?
- When did you first notice the problem?
We look forward to hearing from soo and gathering your details.
Thanks,
The Roku Community Team