Forum Discussion

westner's avatar
westner
Roku Guru
3 years ago
Solved

Let's Have a User-Friendly Live TV Channel Guide Again

A few days ago the moderator closed a discussion thread on this topic where users were able to vent and to post some modifications they could do to cope with the inane changes Roku has been making to...
  • Zonexero's avatar
    Zonexero
    3 years ago

    Here you go Roku, it really is an easy fix to make everyone happy....

     

    What many of us DO NOT want, left side 'quick guide'.....

    So now we hit the * button and this it what appears....

    How about just adding this...

    And.....issue solved....

    Enough said, this is just too simple a fix!

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi Community users!

    Thanks for posting and bringing this to our attention.

    We're aware of the situation, and we're looking closely at the issue. The resolution to this is to perform a system restart and a re-scan to your OTA channels. To do this, navigate to Settings > System > Power (skip if this sub-menu isn't available) > System Restart. Then, do the re-scan of your channels.

    Kindly check to see if you notice any difference, and if the issue persists, kindly let us know so we can further assist you regarding this.

    All the best,
    Kash

westner's avatar
westner
Roku Guru
2 years ago

I just wanted to document Roku’s latest experiment to try the patience of their clients where they removed channel numbers from their streaming channels. It’s a good thing that I created a ‘Favorites’ list containing both OTA and streaming channels because the order in the list was preserved.

The first screen shot in the ‘Favorites’ list shows the beginning of the list and the second screen shot goes a little deeper, where the channel numbers disappear, but the channel order continues to stay the same (starting with “Reuters” and ending with “Cinevault”).

 

Note that in the 3d screen shot, in the ‘All Channels’ list, the first channel is “Reuters” and the last channel is “OAN”, showing that the channel order was scrambled. In the 4th screen shot we see the same thing, with a bunch of NEW channels inserted.

I hope that this “Test” does not get implemented. It would be the dumbest thing Roku has done so far.

Zonexero's avatar
Zonexero
Roku Guru
2 years ago

I fully agree, this makes no sense at all no matter how you look at it.  Let's fix the current problems rather than creating new ones.  Yes the channel number do serve a purpose, and yes they need to be there.