Latest update causing the remote lose its charge

Greetings from the Roku Community, aperez301!

Thank you for letting us know about this. We'd be happy to help you determine the cause and find you the best resolution possible.

Before proceeding, kindly provide us with additional information such as follows:

• What specific Roku device is this remote currently paired to?
• Is this the remote that came with it? If not, what is the model of this remote? (e.g. Roku Voice Remote Pro, Roku Voice Remote Pro (2nd edition), etc.)
• When did you start noticing this notification pop-up?
• What is your current running software operating system?

In the meantime, kindly try the following troubleshooting steps to help you:

Reboot your physical remote

If your voice remote has a rechargeable battery, follow the steps below below to reboot your remote

• If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.
• If your rechargeable voice remote does not have a pairing button, press and hold the Back and Home for 20 seconds.

Reboot your Roku device

Use the following steps to restart your streaming device.

1. Remove the power cable from your streaming device
2. Wait at least 5 seconds
3. Re-connect the power cable
4. Wait for your streaming device to power on, and the Home screen to appear on your TV
5. Once you see the Home screen, try to use your remote to control your device

We'll be looking forward to your update!

Best regards,
Carly