Forum Discussion

Rutli's avatar
Rutli
Reel Rookie
3 months ago

language issues all movies play in German on Prime

Hello first sorry for double posting as I am trying to figure out this forum, I am new.

All movies on Prime play in German, even though the setting is set to English. Subtitles are English. I cannot change to English while playing movies like I can on my smart TV by hitting pause and arrow down, the option is not there.

How to I change prime to play content in English. I have no issues with Netflix, all content plays in English.

Thank you.

 

1 Reply

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    Rutli 

    Are you sure the options are not there?

    When you press Pause, you should be able to arrow down (may need to do once or twice) which should bring up the overlay for video controls (ie. skip to next episode, etc) and then arrow Right to see Subtitles, and further right is "Audio Options".

    Once you highlight Audio Options, press Ok, and then should be able to set 'Audio Languages', 'Audio Description (if available)', and 'Dialogue Boost'.

    On some on my TVs depending on Prime App version, the above overlay and text is very light so hard to see the options.  On others, the overlay banner has bright white text so easy to see the options.