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seiji9's avatar
seiji9
Newbie
2 years ago

Just discovered someone else's Roku account linked to my TV

I bought an open box TCL R655 on Saturday from Best Buy and have been using it a ton the past week. I know I should've done a factory reset first thing, but it slipped my mind. I was rifling through the settings earlier and found that one of the geek squad guys had his email linked to my TV, which I guess happened due to whatever testing they had to do on it before they could sell it. Seems I can only get rid of it through a reset, which I'll do, but should I be worried about this? I put my amazon prime account on the TV and also connected my PC to it. Could this guy potentially have access to any of that?

tv & player wifi

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  • andyross's avatar
    andyross
    Roku Guru
    2 years ago

    Before you factory reset the TV, sign out of everything. The PC should not be affected.

    • renojim's avatar
      renojim
      Community Streaming Expert
      2 years ago

      andyross, seiji9 is a spambot copying and pasting a reddit post merely to add the same two spam links in its signature over and over again.  Why Roku can't stop it is beyond me.