Forum Discussion

bateman7's avatar
bateman7
Newbie
2 years ago

Is Roku streaming stick+ not powerful enough to display 4K live TV on Amazon Prime

For some reason the live TV stream is very jerky running at probably 4-7fps. However if I change the Roku resolution setting to 1080p, Prime live TV displays just fine.

Amazon Prime on-demand 4k content displays fine. It's just the live TV portion.

Roku Ultra doesn't seem to have this problem. Does anyone know what's happening or how to fix the live 4k stream?

Thank you

1 Reply

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 years ago

    bateman7-  On your Streaming Stick:

    After running Settings > Network > Check connection, what does Settings > Network > About show as your Internet download speed?