Forum Discussion

Csw's avatar
Csw
Reel Rookie
2 years ago

iPhone app Headphone mode not working

While trying to use private listening on either my Roku TV or a Roku stick on a different TV, I get sound for about 2 seconds, then the sound cuts out completely. This just started happening today. T...
Bean17's avatar
Bean17
Newbie
8 months ago

I indeed was not connected to the same network on my phone as my tv. I connected to the same network and wellah! Thank you 

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
8 months ago

Welcome to the Roku Community, Bean17!

We're glad you're back up and running! Thanks for sharing this here; we appreciate it. 

Please let us know if you need help in the future, we're here to assist you in any way we can!

Thanks for your continued participation here in the Roku Community!

Happy Streaming!💜

Best,
The Roku Community Team

  • DFletcher80's avatar
    DFletcher80
    Newbie
    5 months ago

    I had this same problem on all my devices. I think the updates may have effected this settings.

    If you have tried everything listed above and nothing works then try this.

    Home Screen > Settings > System > Advanced system settings > Control by mobile device > Enable > Scan QR Code > Download lastest app version > SELECT Yes, allow

    This fixed the issue for me. I am running Software Version 14.5

    Good Luck