Forum Discussion

ArtTea95's avatar
ArtTea95
Newbie
4 months ago

iOS Search Feature Freezes

Hey,

Another Roku user reporting an issue with the Roku mobile app freezing when searching for a movie. Looks like I’m not the only one who’s been waiting for a fix.

Customer support, assume basic tech fixes were tried and it’s not us, it’s you. 
Just let me watch Hamilton!

mobile app

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    4 months ago

    Hey, ArtTea95. Thanks for reporting!

    We see you're also having an issue with the app freezing, and we'd like to be able to help.

    To help us investigate, could share this info below?

    • Roku App Version
    • iPhone Model
    • iOS version

    Please get back to us soon!

    Best,
    The Roku Community Team