Intermittent loss of volume control

Hi ihateusernames9 

Thanks for posting!

We're sorry to hear that you're experiencing issues regarding with your Roku remote not working. We'll do our best to help you. Also, we'd like to know more about how we can help you. What Roku remote are you using right now?

We would recommend visiting our Support page for more info about the troubleshooting steps for the Roku remote. How to fix your Roku voice or simple remote that is not working

If the issue persists, keep us posted. We'll be here for you, and we'd love to assist you further. Looking forward to your response!

Sending you the best,
Kash

Hi emdmem,

Thanks for keeping us posted to the Roku Community!

We understand you are having problems with the volume of your Roku remote voice pro. We're here to help. Please follow these steps:

1. Navigate to Settings.
2. Select Remotes & devices.
3. Select Remotes, followed by your remote.
4. Select Set up remote for TV control.

After doing so, please restart the system by pressing the home button on your remote, then go to settings, system, power, and system restart.

Let us know if this works for you!

Warm regards,

Eunice