Initial setup won’t accept password
We are trying to setup a new Roku Express. It will not accept our wifi password. We have tried unplugging the roku and unplugging the router. Any ideas?
Forum Discussion
I am having the same issue and I have verified my password. I have tried it a dozen times.
Thanks for the update.
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Thanks,
Danny
Same here. I'm 100% sure that the password is correct; I'm able to connect and use several other devices using the same password with no problem.
I even went into the "wireless secret screen" and found that the signal strength is 0 dbm which is as high as it can be.
Ceee, are you getting an error code? What exactly is happening when you try to connect? What's the model number written on the device?
When I try to connect, I get a spinning wheel next to wireless network, then an error message saying "unable to connect to wireless network" with some boilerplate instructions which don't work and error code 014.40.
The error code is apparently for an incorrect network password but there's no doubt that the password is correct.
Also, the password has no special characters in it either.
