Forum Discussion

JBuff's avatar
JBuff
Newbie
5 years ago

Initial setup won’t accept password

We are trying to setup a new Roku Express. It will not accept our wifi password. We have tried unplugging the roku and unplugging the router. Any ideas? 
TV & Player Setup
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
5 years ago

JBuff 

Thanks for the post.

Have you verified that you are inputting the correct wifi password? Have you tried changing the wifi password to see if you are still experiencing the same issue?

Please keep us posted.


Thanks,
Danny