Forum Discussion
RokuDanny-R
3 years agoRetired Moderator
Hi Community users,
Some customers have reported that turning off the 20 minute power saving mode resolves the problem they were experiencing. We would recommend trying to troubleshooting step to see if that helps.
Please keep us posted what you find out.
Thanks,
Danny
elsc
3 years agoChannel Surfer
It seems that turning off the screensaver method works for having the unit turn off after 20 min of inactivity. I noticed the light came on and stayed on even when no one had used the unit for hours.