Forum Discussion

Clint3200's avatar
Clint3200
Reel Rookie
5 years ago

Incessant notification saying "Remote Control" on TV screen when not using the remote

I have a new Roku Ultra with an enhanced remote.  Whether Netflix, Youtube Tv, no matter the content, while watching a program- the screen constatnly has a "remote control" notification appear at the...
remotes
atc98092's avatar
atc98092
Community Streaming Expert
5 years ago

It's possible your remote is telling you it needs new batteries. Look more closely at it next time it appears, to see what battery level it shows. 

  • Clint3200's avatar
    Clint3200
    Reel Rookie
    5 years ago

    Thanks for the reply.

    The battery percentage was 59%, but I went ahead and put 2 brand new batteries in. 

    Battery percentage reads 100% and the issue happened twice within the first minute.

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      5 years ago

      Well, worth a shot... darn.

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      5 years ago

      Clint3200 

      Thanks for the update.

      I have responded to your PM that you sent me and will continue to assist you from there.


      Thanks,
      Danny

    • Monmac's avatar
      Monmac
      Reel Rookie
      3 years ago

      I am having the very same problem and it just randomly started tonight.  I cannot find any help or fix online which is incredibly disappointing.  Please help!