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Nateholliday3's avatar
Nateholliday3
Reel Rookie
3 years ago

I think it’s stuck in recovery mode

My onn Roku tv is stuck on the let’s get started screen, and shows the languages below. I bought a box and remote to see if that helps the remote is connected if I press ok the tv comes on, but won’t do anything from there. I’ve tried resetting it and everything so I’m lost on what to try. 

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  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert

    If you don't have a working remote, it won't move past that screen. A Roku stand-alone device and its remote won't control the Roku tv. But if this Roku device's remote has a pairing button in the battery compartment you could try pairing it to the Roku tv instead of the Roku device. 

    • Nateholliday3's avatar
      Nateholliday3
      Reel Rookie

      So is there no way to get past this if I don’t have the tvs original remote?

       

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert

        Yes, but it doesn't have to be Roku tv remote, a universal or cable oem remote with proper tv code would work too. Do you have any old Directv or cable remotes laying around?