Forum Discussion

Gentille's avatar
Gentille
Reel Rookie
4 months ago

I need help to connect my Tv on server

3 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    4 months ago

    Hi Gentille,

    Greetings from the Roku Community!

    We will be more than happy to investigate further this problem that you had. Can you please provide the following information below?

    • Could you elaborate more about your concern?
    • What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)

    With detailed information, we will be able to assist you further.

    Thanks,
    The Roku Community Team

    • Gentille's avatar
      Gentille
      Reel Rookie
      4 months ago

      I am using Onn. Roku smart TV 50 inches. I can’t go to main screen because it is asking me to choose the date when my information will be delivered, and  I choose the date is not working. So I don’t know what they mean

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        4 months ago

        Thanks for keeping us posted, Gentille!

        We'd like to investigate this issue you had with Roku TV. Could you share a photo or video clip with us?

        We'll wait for your response.

        Regards,
        The Roku Community Team