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Aang's avatar
Aang
Newbie
11 months ago
Solved

I just changed my PW twice and still can't log in

I need help, please. I changed my phone and installed Roku app again. When trying to log in, I had to change my password twice because it wouldn't let me. And still after two changes, the app says my...
  • RokuEmmanuel-D's avatar
    11 months ago

    Hi, Aang.

    Welcome aboard to the Roku Community!

    We see you are having a hard time signing in to your Roku Mobile App. We are glad to offer assistance.

    Have you tried uninstalling your Roku app and then installing it again? If not, we highly recommend doing so to see if it makes a difference.

    Also, try restarting your phone to reboot its system

    In addition, make sure that you downloaded our Roku Mobile App | Official

    Let us know if this resolves your current login issue. If the issue persists, please keep us posted so we can take a closer look at the situation.

    Sincerely,
    Emman