Forum Discussion

Kcomer1's avatar
Kcomer1
Newbie
3 years ago

I can't get my TV back on

i can't get my TV back on 

4 Replies

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    3 years ago

    Hi Kcomer1,

    Greetings and welcome to the Roku Community.

    We want to provide you with assistance and address your concerns. Could you please tell us more about the issue you've ran into? Also, are you using a Roku streaming device or a Roku TV?

    We look forward to hearing back from you.

    All the best,
    Kash

    • 544's avatar
      544
      Newbie
      3 years ago

      Here's my situation,,,,left the room w/ the tv on 'hold' when I attempted to bring the screen back, it did not respond,,,so, I thought to un-plug it...BIG mistake, now it won't turn on!!

      Please advise,

      Nanci A Steeb

    • 544's avatar
      544
      Newbie
      3 years ago

      I wrote previously...did not tell you I am referring to my RCA Roku TV.

       

      As I previously stated, when it would not respond, I unplugged it and now it will NOT turn on!

      So, what do I do now?

      Nanci A Steeb

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        3 years ago

        Hi 544,

        Greetings from the Roku Community!

        We understand you're having a problem with your Roku TV since it will not turn on. We're happy to assist you. Please make sure that your power cable is connected properly and plugged in. If it still won't turn on, remove the power cable for five seconds, and then plug it back in. If that fails then you will have to reset your Roku TV using the reset button.

        You can also check out this support article here on how to system restart or factory reset your Roku streaming device.

        If the problem still persists, please let us know.

        All the best,

        John