Forum Discussion

Skril's avatar
Skril
Streaming Star
4 years ago

I can no longer enable Gsync/VRR on my PC after the latest update "4201-88"

After getting the 4201-88 update at 2am on 11/17/2021, there is no longer a gsync option in the Nvidia control panel when I have my TCL 6 series 55R625 hooked up via HDMI to my PC. This was working ...
Skril's avatar
Skril
Streaming Star
4 years ago

@RokuDanny-R 

Roku TV A109X

TCL Model 55R625

Serial X00300J9GHV7

Software verison 10.5.0 build 4210-88

There is no need for a tracker ID when this issue occurs, as it is constant

Reproduce:

Connect the TV through HDMI to my Nvidia 3070 card ( have tried all HDMI out ports on the TV)

Open Nvida control panel

On the left side there is a "Task" list with several control panel options. The Gsync option is no longer there

 

Before the Roku update in November (the 10.5.0 Roku update) the Gsync option was there in the Nvidia control panel, and Gsync worked great on this TV. Since the November 10.5.0 update this option is no longer there.

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

Skril

Thanks for the post.

I have passed along your concerns and information to the appropriate Roku team to investigate further.


Thanks,
Danny