Forum Discussion
If you read my whole post, I stated that my Roku freezes up and I have to manually restart it. I have to restart it multiple times. I know how to reset from the menu and have tried that, when it's not frozen up. When frozen up, I can't do that, because it's frozen up. But that doesn't let me connect my Bluetooth. I'm running the latest updates on both my Roku and my computer.
Thanks for the added information, claymact.
Apologies for the misunderstanding.
In this case, we will request additional reinforcement from our Engineering team for further review and to find the best resolution possible. Kindly provide us with the following details below so we can determine the principal cause of this occurring issue:
- Brand, model, OS version of your Windows PC:
- Roku device model, serial number, device ID, and OS version (Settings > System > About)
We'll be anticipating your response!
Best regards,
Carly