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XMattInTheHatX's avatar
XMattInTheHatX
Newbie
3 years ago

I bought a Pre-Owned Roku but it didn't come with a remote

Just bought a 50" onn. brand Roku TV for a steal of a price. The only problem is that I don't have a remote. The the last time the TV was on it was muted on volume and my only manual option is the single button under the left-hand side of the TV itself and it's 2 functions 

1) input menu/down arrow

2) if the button is held-Power Off

I've tried to link universal remotes to no success and proceeded with resetting the TV to connect with my Roku account for app control and now it's stuck at the setup. Any help would be appreciated.

 

 

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hi XMattInTheHatX 

    Thanks for reaching out here in the Community!

    Please be advised that remotes for Roku TVs are manufactured directly by the TV manufacturer. We would recommend reaching out to the TV manufacturer's customer support team to report the issue and get help.

    You can contact them here: Customer support | onn.

    We appreciate your understanding.


    All the best,
    Kariza