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Imoverit's avatar
Imoverit
Newbie
3 years ago

I am at hotel... I go to site .. enter the number given .. and get told it is invalid... wtf

I am at hotel... I go to site .. enter the number given .. and get told it is invalid... wtf

1 Reply

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  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator

    Hi Imoverit,

    Thanks for your post.

    Let us help you get connected. For us to help you better, we will ask a set of questions to isolate the issue:

    • Does your Roku device is already activated and updated to the latest software version?
    • Have you tried to Authenticate the connection using a different device like another smartphone or laptop?
    • What troubleshooting steps have you already taken to try to resolve the issue?

    For full information on this, you can take a look at this link: Hotel & Dorm Connect

    Please let us know and we'll continue assisting you from there!


    Regards,
    Nimfa