Forum Discussion

LFL03's avatar
LFL03
Channel Surfer
3 years ago

I’m getting a "HDCP Error Detected" while casting video from Mobil device

I’m watching a movie from my Apple iPad. I try to cast it to my Roku TV, but the option to cast doesn’t show the Roku TV, only my Vizio TV in the next room. So I mirror my Mobil device screen to the ...
RokuNimfa-C's avatar
RokuNimfa-C
Retired Moderator
3 years ago

Hi LFL03, 

Welcome to the Roku Community. 

Let us help you resolve the error message you are seeing. To clarify, are you casting or screen mirroring your iPad using AirPlay? Have you tried restarting your Roku device and reconnecting the connection from your iPad to the Roku device? Does this issue occur when viewing a specific page (movie/tv show/application) on your iPad? 

Keep us posted. 


Regards, 
Nimda

  • LFL03's avatar
    LFL03
    Channel Surfer
    3 years ago

    Yes - I’ve tried switching my network settings from my primary network to my secondary network, & I’ve switched them  back. I’ve turned the TV & iPad on & off. The casting seems to work well when watching Amazon Prime videos. But the error occurs when watching Disney+ & Paramount videos. Why should it make a difference what I’m streaming? 

    • LFL03's avatar
      LFL03
      Channel Surfer
      3 years ago

      Sorry, I’m mirroring. Unable to see the Roku TV when casting. So I’m mirroring my iPad.

      • RokuNimfa-C's avatar
        RokuNimfa-C
        Retired Moderator
        3 years ago

        LFL03, 

        Thanks for the update. 

        Could you try to reconnect the AirPlay connection to your Roku device and see if it helps? We would also recommend you restart your Roku TV before connecting your iPad again, to do this go to Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

        Keep us posted on how it goes. 


        Regards, 
        Nimfa