Forum Discussion

YankeePride's avatar
YankeePride
Newbie
5 months ago
Solved

How to turn off the CEC on a R658 Series tv

I bought 2 Roku tv's for Christmas a 58" and a 43". Today the 43" tv all of a sudden controls the 58" tv weird I know.

If I go to Control Other Devices and search for CEC Devices the 43" shows no connected devices but the 58" now shows the Direct Tv Genie that goes to the 43" tv.


  • RokuJohnB's avatar
    RokuJohnB
    5 months ago

    Hi YankeePride,

    Welcome to the Roku Community!

    Thanks for letting us know about your issue with the Roku TV. We're happy to help. Please try to restart your Roku TV by following the steps below:

    1. Press the Home button on your Roku remote.
    2. Scroll down to Settings.
    3. Select System.
    4. Select Power.
    5. Select System Restart.

    If the problem persists, keep us posted.

    Kind regards,
    John

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    5 months ago

    Hi YankeePride,

    Welcome to the Roku Community!

    Thanks for letting us know about your issue with the Roku TV. We're happy to help. Please try to restart your Roku TV by following the steps below:

    1. Press the Home button on your Roku remote.
    2. Scroll down to Settings.
    3. Select System.
    4. Select Power.
    5. Select System Restart.

    If the problem persists, keep us posted.

    Kind regards,
    John