Forum Discussion

ssLn0527's avatar
ssLn0527
Newbie
3 years ago

How to stop my Roku remote from continuously draining batteries

I have a Roku stream bar and I have done the system restart and I am still having to change the batteries weekly. Any solutions for this issue?

remotes

13 Replies

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  • EscapeMan's avatar
    EscapeMan
    Reel Rookie
    3 years ago

    I have the same problem. Doesn't matter what brand or type batteries I put in it, they last about a month or less.

    • GeneR's avatar
      GeneR
      Binge Watcher
      3 years ago

      so far there's been no support offered by ROKU. They appear to have addressed the issue by supplying a rechargeable remote with the current systems. 

      If they were more customer oriented they could at least offer the new remote at a discount to the affected customers. IF!

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator
        3 years ago

        Hi Community users,

        Thanks for the posts regarding the issue you are experiencing with your remotes.

        Can you please provide the serial number of your Roku device that you are experiencing an issue with the remote from Settings>System>About? I'll be able to assist you further from there.

         

        Thanks,
        Danny