how to reset used roku without previous owners informatiom
i recently bought a used roku from a yard sale how do i reset it or do i have to have the original owners pin code
Hi 4roggystarz,
Welcome to the Roku Community!
I will be more than happy to help you with your concern about resetting your new Roku device/TV that is still linked to the old owner's Roku account.
In order to link your Roku account to this Roku device/TV, you will need to perform a factory reset.
A factory reset clears the majority of data from your Roku device/TV and restores it to a factory default configuration. Specifically, the process will:- Erase your personal preferences.
- Unlink your device from your Roku account.
- Reset all settings and return your device to a state ready for initial setup.
If the device/TV is currently connected to a Roku account, upon startup, you will be greeted by the Roku Home screen. To factory reset the device/TV, perform the following steps with your Roku remote.
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Advanced System settings
- Select Factory reset
- If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
- Follow the on-screen instructions
After a successful factory reset, your Roku device/TV will restart in the same state as a factory-new device and will be ready for you to perform the setup and activation process.
For reference, you can visit our Roku Support article: How to system restart or factory reset your Roku streaming device
- To activate your Roku device/TV visit this Roku Support article: How to activate or link your Roku streaming device
- If you don't have a Roku account yet, you can visit this article: How to create a Roku account
We hope you find this information helpful.
Regards,
Riamie
