How to fix Roku remote that constantly stops working (even with fresh batteries)
My remote for the Roku Streaming Stick is only 3 months old and ALWAYS stops working. Sometimes removing the batteries for a few seconds will reset it. This time it seems as though the remote has completely stopped working, but the pairing light on the back continues to blink. I have tried unplugging everything to reset it, but no luck. I'm assuming it's time for a new remote, unless I'm missing something?
Thanks for the post.
We would recommend taking a look at the troubleshooting steps provided by our Support pages here:
- How to set up your Roku® voice remote
- How to fix your Roku® voice or simple remote that is not working
If you are still unable to resolve the issue you are experiencing, please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Danny