Forum Discussion

ducky8888's avatar
ducky8888
Reel Rookie
3 years ago
Solved

How to disable CEC on the roku

I have an LG TV, A marantz receiver, a couple playstations, and a roku ultra. Everything is connected through the receiver on individual HDMI ports with tv audio playing back to the receiver using HDMI.

 

Prior to getting the roku I set everything up so the tv remote will trigger the marantz to turn on, and the tv remote will control volume on the marantz. This way when I sit down and turn on the tv I can stream through the apps in the TV (netflix, prime, dlna, etc.), but when I want to use the playstation I just hit the input on the marantz remote and audio comes through the receiver and video through the tv. When I first set this up I had to go into the playstations and disable CEC because when I turned on the tv it would automatically switch to the input the playstation was plugged into and turn on the playstation. But Sony realized this is not something everyone wants all the time. They understand that their device may not be the one everyone wants to use every time the tv is turned on. Smart!!!

Now that I have the roku, the input automatically changes to the roku, and after going over and over the issue with support they have finally realized they did not build the functionality into the roku to disable CEC on the device. They recommend disabling it on the tv and/or the marantz. If I do that then i have to use multiple remotes, defeating the purpose. I dont understand the thinking that I would always want to use the roku, it is very narcissistic of them. If it only changed the input, i guess it wouldnt be that bad, but it also reconfigures the TV to use the internal speakers, so I have to go into settings and reconfigure the tv every time its turned on. 

I bought the roku solely to watch F1TV, so I am only using the roku a few times a week. Support also suggested just plugging the hdmi cable in when I want to use the roku. thats very inconvenient. They suggested plugging the roku straight into the tv and not using the marantz. defeats the whole purpose of having a home theater setup. 

At this point I am going to just sell the roku and find some other solution for watching F1. Roku support is horrible and just cant understand why I wouldnt just use the roku for everything, or go through many more steps to accommodate their lack of forethought. 

TV & Player Setup
  • RokuJechealR's avatar
    RokuJechealR
    12 months ago

    Thanks for the first post to the Roku Community, Dobre198!

    We understand your concerns about disabling CEC on your Roku device and would like to know how to identify and resolve it, but we need more details.

    Refer to these questions to better identify the issue you're experiencing.

    • What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
    • Is this your first time setting up a Roku device?
    • What troubleshooting steps have you taken so far to resolve the issue?
    • Have you checked if your TV supports CEC and that the feature is enabled? It is uncommon for CEC to be disabled by default.

    When looking for the setting on your TV, keep in mind that some manufacturers, such as Hitachi and Vizio, refer to CEC by its proper name, while others, like LG, Panasonic, and Sony, use brand-specific trade names.

    To help understand the various trade names, review the detailed article outlining how several popular TV brands go about enabling CEC.

    Please keep us posted, and we'll continue assisting you from there.

    All the best,
    Chel

11 Replies

  • Anonymous's avatar
    Anonymous
    3 years ago

    You're confusing ARC and CEC. Deselect "1-touch play" at settings/system/control other devices. The Roku has nothing to do with ARC, that's on the HDMI connection to/from the receiver and the TV. You can also deselect "TV off" at settings/home screen/shortcuts, and that's about all the CEC options I see in the Roku.

    • ducky8888's avatar
      ducky8888
      Reel Rookie
      3 years ago

      Thanks for the clarification. I assumed it was ARC as that is the setting in the TV that I use for the tv to control the marantz, when the control stops working the TV settings are being changed by the roku from HDMI ARC to Internal Speakers.  When I went back and checked the playstations, CEC is the option that is disabled. 

      1-touch play is already disabled.

      TV off didnt change the behavior. 

       

      • Anonymous's avatar
        Anonymous
        3 years ago

        You may be on to something, then. I just looked at my audio output from the (Samsung) TV, and it was on TV speaker, rather than optical. It happens all the time. Since the TV speaker volume is at 0 and the optical audio continues as usual, it's only apparent when I look and have to switch it back from TV speaker to optical.

        I think we have similar problems. I have one Ultra on HDMI-1 and another (connected through an Oppo BD player) on HDMI-2. I have 1-touch enabled, and when it works, whichever Roku remote I grab, a button press switches TV input to the appropriate Roku (and I never need to touch the TV remote). Great when it works, which is seldom. Right now it's on and doesn't work. I have to use the TV remote just to switch inputs, and the TV output keeps switching from optical to TV speaker.

        This requires further investigation.

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator
      12 months ago

      Thanks for the first post to the Roku Community, Dobre198!

      We understand your concerns about disabling CEC on your Roku device and would like to know how to identify and resolve it, but we need more details.

      Refer to these questions to better identify the issue you're experiencing.

      • What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
      • Is this your first time setting up a Roku device?
      • What troubleshooting steps have you taken so far to resolve the issue?
      • Have you checked if your TV supports CEC and that the feature is enabled? It is uncommon for CEC to be disabled by default.

      When looking for the setting on your TV, keep in mind that some manufacturers, such as Hitachi and Vizio, refer to CEC by its proper name, while others, like LG, Panasonic, and Sony, use brand-specific trade names.

      To help understand the various trade names, review the detailed article outlining how several popular TV brands go about enabling CEC.

      Please keep us posted, and we'll continue assisting you from there.

      All the best,
      Chel