Wish I could change mine from 3 to 4
You all have to be patient. Roku doesn't do anything quickly.
You eant to stick with 4 columns for now because the 4 column issue started about a week ago, quickly went back to 3 columns and that is when the much bigger issue started with the app icons not showing or being grayed out and live tv channels missing. This whole issue started with rokus ill fated mistake of going to 4 columns of icons then switching back to 3 and then all the icons disappeared.
Effectively making thr TV's and streaming players bricks and approaching class action legal action territory and roku cant seem to fix it even after publishing a statement 2 days ago they resolved the problem... But haven't.
Lots of expensive TVs unwatchable right now
I had the vanishing icons problem. I unplugged the entire TV, waited awhile, then plugged it back in and switched it on. After it went through a lengthy reboot, I still had vanishing icons. However, I discovered that switching the TV off and on while on the home screen brought them back. After using that trick awhile, it all stabilized. It's only a workaround, but at least it keeps the unit in shape to watch. That may or may not work for others.
This once great company has gone right down the toilet. It really is time to look at the Apple TV.
