Forum Discussion

LilNasty's avatar
LilNasty
Reel Rookie
8 months ago

How to add a streaming service not seen thru search?

Prior to us purchasing my Roku TV, we used Apollo TV (shows up as Startup Show as listed on the App Store), and now that I have purchased the Roku TV we have not been able to use this additional Streaming Service.
 
I have looked (on my Roku TV) how to add an app, but when you go to "Streaming Store" and try to search "Startup Show" under the search feature it is not able to be found. 
 
My question is how do I get to add the Startup Show added to my Roku TV?
 
Looking forward to your reply,
  • Strega2's avatar
    Strega2
    Roku Guru
    8 months ago

    Assuming you mean Apollo Group TV, their supported devices page lists Roku as “NOT SUPPORTED”.  Also, from googling around, they might not be a legal/licensed distributor of the content they provide.  (Which, if so, may explain the lack of availability on Roku.)

    • Shawna75's avatar
      Shawna75
      Newbie
      8 months ago

      Ya it looks as if Roku isn't supported. Have you tried reaching out to their support to confirm? Also seen some iffy info on the service. Strega2  def hit most likely the main reason, they might not be a legal/licensed distributor of the content it has which will definitely keep it away from being available with Roku.