Forum Discussion

Lisapink8's avatar
Lisapink8
Reel Rookie
2 years ago
Solved

How much reading do I have to do to get a fix on my battery draining remote?

I’m having the same problem.

and before the batteries are drained the remote works sporadically, like it needs a rest!!!!

otherwise I love my Roku.

I think this is how they get you to buy the more expensive rechargeable remote

remotes
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Hi Fzero3000,

    A warm welcome here at the Roku Community!

    Thanks for bringing this to our attention. We'd be more than happy to assist you with this.

    May we know what type of remote you are referring to? Here's our Support article to help you identify: What type of remote does your Roku device use?

    In addition, may we know when and where you purchased your Roku streaming device/TV?

    With more detailed information, we will be able to assess this further. We'll be looking forward to your update!

    Warm regards,
    Carly

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    2 years ago

    Hi Lisapink8,

    Greetings from the Roku Community!

    Could you tell us more about the issue you're running into? We'd like to know more about how we can help. In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?

    With more detailed information, we will be able to assist you further.

    All the best,

    Chel

    • Fzero3000's avatar
      Fzero3000
      Newbie
      2 years ago

      Hi, Could I get an assist as well?

      my remote has the same problem, I eventually just switched to the App on my phone but I prefer using a physical remote 

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        2 years ago

        Hi Fzero3000,

        A warm welcome here at the Roku Community!

        Thanks for bringing this to our attention. We'd be more than happy to assist you with this.

        May we know what type of remote you are referring to? Here's our Support article to help you identify: What type of remote does your Roku device use?

        In addition, may we know when and where you purchased your Roku streaming device/TV?

        With more detailed information, we will be able to assess this further. We'll be looking forward to your update!

        Warm regards,
        Carly