Forum Discussion

AleksiDj73's avatar
6 hours ago

How long is the warranty on Roku?

Hello everyone! We recently moved to Canada and 2 days ago we bought our first ever Roku streaming stick (3840CA) and i have a question regarding the warranties.

We went to Walmart Canada (Scarborough) and got the Roku we wanted and we opted for the $5 extra coverage with it as well. I asked the cashier woman how long is the Roku under warranty for with and without the coverage and they didn't know. AFAIK USA and Canada when purchasing devices etc have a 1 year manufacturer warranty which is fine, but i have no idea how many extra years of warranty the company gives you if you pay an extra $5 on it.

We have bought appliances and other stuff from Walmart and i remember the POS device showing "Add a 2 year protection plan" or something like that, and with our Roku purchase, it didn't say anything like this.

They gave me a paper which shows about the coverage and where to submit my receipt in order for the extra coverage to be applied, but in that paper it doesn't show about Roku coverage, it only shows TVs, patio/furniture, laptops/tablets etc.

Do you guys have an an idea for how long is my Roku covered under warranty with Asurion? I know for a fact that i have 1 year manufacturer warranty on that thing, but with the extra $5 i paid for, is it an extra 2 years of warranty totalling to 3?

Thank you tons!