Forum Discussion

Goauburn's avatar
Goauburn
Newbie
2 years ago
Solved

How do i connect an existing roku account with new tv?

How do I connect an existing roku account to new tv?

 

TV & Player Setup
  • atc98092's avatar
    atc98092
    2 years ago

    Same as with any other new Roku device. As you go through the initial setup, you are required to link the device to a Roku user account. Enter the email address of your Roku user account and respond to the email that you receive. Once linked, all the apps/channels that are on your Roku user account will automatically install on the new device, assuming they are supported on the new device. You might still need to add user authentication to some of the channels, while others load your user account from the cloud data.

4 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    2 years ago

    Same as with any other new Roku device. As you go through the initial setup, you are required to link the device to a Roku user account. Enter the email address of your Roku user account and respond to the email that you receive. Once linked, all the apps/channels that are on your Roku user account will automatically install on the new device, assuming they are supported on the new device. You might still need to add user authentication to some of the channels, while others load your user account from the cloud data.

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      2 years ago

      Goauburn-

      Adding to the reply from atc98092 -

      If this TV is already set up and linked to someone else's Roku account, you'll need to do a Factory Reset.  This will return return it to its new-out-of-the-box state and you can then do the initial setup described by atc98092.

      If you have sufficient control of the TV already, the menu path to initiate a Factory Reset on a Roku TV is:

      1. Press Home
        home button on Roku remoteon your Roku remote
      2. Scroll and select Settings
      3. Select System
      4. Select Advanced system settings
      5. Select Factory reset
      6. Select Factory reset everything.

      Otherwise find the reset button on the set.  Depending on your make and model it is usually on the back or bottom, often near the power light.  It will either be a physical button or may be behind a pinhole and need to be pressed with an unbent paperclip or similar item.  Press and hold the reset for at least 10 seconds to initiate the Factory reset.

       

       

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator
      11 months ago

      Hi Torey,

      We appreciate you being part of the Roku Community!

      To assist you effectively, we need more information regarding your original message. Please share additional details about the issue you are having. We're here to investigate and resolve it for you.

      Looking forward to hearing from you!

      Thanks,
      Chel