Forum Discussion

Nanny57's avatar
Nanny57
Newbie
2 years ago

How can I repair my 6 week old 55 inch roku onn tv?

5 inch Lt blue vertical line comes and goes 

1 Reply

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator

    HI Nanny57,

    Greetings from the Roku community!

    We regret to hear about this. We're here to assist. We'd like to take a closer look at this issue so we can further assist you. Please provide us with more details.

    • When did the issue start?
    • Did it experience any physical damage?
    • Have you tried power-cycling it by unplugging it from the power outlet and plugging it back in?
    • Have you tried restarting the system? Go to Settings > System > Power > System Restart (if you do not see a Power submenu, skip to the next step).
    • Can you send us a photo of the issue as a reference?

    We'll be waiting for your response.

    Kind regards,

    Eunice