Forum Discussion

Rc13k506's avatar
Rc13k506
Newbie
9 months ago

Hisense Roku won’t connect to Dish Network

Just purchased Hisense Roku TV. I also have Dish Network (coax cable) with a single receiver (gets 1 channel) and a dual receiver (gets 2 channels). When I scan for channels on “Live TV” input, it only finds the channel from the single receiver. It will not find the channels from the dual receiver and I do not have Dish Anywhere streaming.  Has anyone found the fix for this? Thank you!!!

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hi Rc13k506,

    Welcome to the Roku Community!

    I see that you are only receiving the channel on Live TV from the Dish Network single receiver but not from the dual receiver. I would be happy to provide you with more details about this issue.

    Currently, we are unable to provide a direct solution for integrating single and dual receivers with your Dish Network service on your Hisense Roku TV. For the most effective guidance and support in setting up your system optimally, it is highly recommended that you reach out directly to Dish Network’s customer service. They possess the necessary expertise and resources to assist you further.

    For reference, you can visit our support article: Connecting to a cable TV source

    Thank you for your understanding.

    Regards,
    Riamie