Forum Discussion

Fyretyger42's avatar
Fyretyger42
Newbie
4 months ago

Hisense remote with no pairing button OR lights stopped

The OK button stopped working on my remote. There isn't a pairing button or a light and all other buttons work except the okay. I even bought another universal remote and it has the exact same issue.  So what is the deal? This seems to be a common problem. 

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1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    4 months ago

    Hi, Fyretyger42 

    Greetings, and welcome to the Roku Community.

    I understand the problem you've encountered with your Roku remote where the "OK" button stopped working, and I would like to gather more details for me to assist further.

    Can you please tell us more...

    • What specific Roku remote model are you having issues with? (e.g., Roku Streaming player remote, Roku Voice Remote, Roku Voice Remote Pro.)
    • What specific behavior of the issue have you encountered?
    • Have you tried any troubleshooting steps?

    I hope to hear your response.

    Thanks,
    The Roku Community Team.