Hisense R63G and Voice Remote Pro
Hi! I have been a Roku user for years and we recently purchased a Hisense R63G Roku TV. I paired my Roku Voice Remote Pro to the new tv and it works fine except that I can't use the private listening...
Forum Discussion
Welcome, and thank you for posting here in the Roku Community, Chrosis!
Thanks for letting us know about the issues you've encountered with the Headphones Mode (private listening) feature directly on your physical Roku Voice Remote Pro. I'd be happy to help.
In addition to what our Roku Streaming Expert suggested above, I recommend using different earbuds to see if the same issue occurs on both the physical remote and the Roku mobile app. Also, can you please confirm if this issue persisted even if you paired this remote to your other Roku devices?
I'll be looking forward to your update.
Best regards,
Carly
