Forum Discussion

Dave28's avatar
Dave28
Binge Watcher
2 years ago
Solved

hide streaming channels option not working on TCL Roku TV

Out of the blue My TCL Live channel guide is showing all antenna channels plus 100s streaming channels.  Hide streaming option is checked and not working.  Rescanned Antenna channels only and I still...
tv & player features
  • RokuEuniceL's avatar
    RokuEuniceL
    2 years ago

    Hi Community Users,

    We appreciate your patience and understanding.

    The issue has been resolved and thank you so much for all your feedback and suggestions. These are all noted and if you need anything else, please let us know.

    Happy Streaming!

    Kind regards,

    Eunice

catman7's avatar
catman7
Channel Surfer
2 years ago

I don't know why yours isn't working.  But I do notice a new problem that has popped up with my 'Antenna' channels. When I'm on a channel and I click the 'downward' button there's no longer any channel information, such as a story line and/or actors.  There use to be, but not any more.  When I click the 'left' side menu button - same result-no info.  Initially I blamed the signal strength of the channel I was on.  But that doesn't make sense.  If it was weak enough not to receive the channel info then I wouldn't receive the channel.  All this worked before, so all I can assume is that Roku's engineers(if you can call them that) are at it again.  Looks like it's time for me to give up on Roku.  Anyone else?

TheBrat's avatar
TheBrat
Binge Watcher
2 years ago

Roku added an "asterick" a few years ago so that when you're in the channel guide of your antenna, you could use it to see the show info as well as what other channels or apps or times that current program can be watched again or you could go to that app to watch it whenever. It was annoying to see that little purple box telling you to "see more options" when you click on the asterick since I think we had all gotten the point as to what the asterick was used for. Then suddenly, asterick is gone and they instead keep playing around with trying to make our antenna look & act like the Live Roku Channels guide. I've given hope that Roku will stop messing with our antennas and Home Screen. Hope this helps, and know that you're not alone with this issue. 

  • CMike's avatar
    CMike
    Channel Surfer
    2 years ago

    The made it such a pain in the ass to get to antenna channels I just did a factory reset to get rid of the internet since you apparently can't disconnect that either and will go back to the firestick for streaming stuff.  The only reason I even have a TV is for the antenna channels.  If I'm watching streaming stuff it's usually on another device anyway.